Dated: 7th August 2018
This website is owned and maintained by The Surface Print Company Ltd, Broadley Mill, Hill Street, Clayton-le-Moors, Lancashire, BB5 5EA.
This is our Privacy Notice and it explains how we collect, use, share and protect your personal data.
We are responsible for the collection and proper management of any personal information you give to us. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.
The information we collect and hold is likely to include your name, contact details, information about your organisation and any additional information we may need to help meet your specific requirements.
The information you provide may be used in a number of ways, for example:
We will always process your personal information on lawful grounds and in particular on the grounds set out below:-
Performance of a Contract/Service
We will use your personal information to allow us to provide services. This information is likely to include your name, contact details and payment details, information about your business and any additional information we may need to help meet your specific requirements.
If you do not provide us with the information set out in this paragraph, then we may not be able to provide you with the products and/or services you have ordered.
We may use your name and contact details to tell you about our own products and services which we think may be of interest to you. You can ask us to stop doing so at any time.
We may share your email address with Google and/or Facebook (acting as data processors) for them to use on our behalf in connection with the creation of marketing and promotion for us.
They may use this to serve targeted advertising/content to you via their platform. You can control what advertisements you receive via the privacy settings on the relevant platform
Google and Facebook may also use socio-demographic information about you to identify other people like you, with similar interests to present our marketing to. This socio-demographic information is not used for any other purpose nor shared with any other party. No information about other individuals identified from these networks is shared with us at any time.
We may use some of your personal information for statistical purposes when we evaluate our range of services.
In the event that we buy or sell any business and/or assets we may disclose your personal data to the prospective buyer or seller of the business and/or assets
The above are done on the basis that they are in the legitimate interest of The Surface Print Company Ltd.
We may ask your consent to share your name and contact details with selected third parties so that they can tell you about their products and services [events, campaigns etc].
If you agree, we may also pass on your information, in certain cases, for the purposes of conducting a credit check.
You can withdraw your consent at any time.
We may also use and disclose your personal data for compliance purposes, to the extent that we are required to do so by law or regulation, by a law enforcement or taxation agency or for the purposes of preventing crime.
In order to provide you with the products and services that we supply and/or in our legitimate interests we may share your information with:
We may also use and disclose your personal data for the purposes of compliance, to any legal or taxation authority, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.
We may from time to time appoint third party service providers, to help us manage efficient systems within the business. Some of these systems may for operational reasons be located in countries overseas [including the USA].
We will only transfer your information to service providers who help manage our systems, or overseas, where we are satisfied that this is lawful and that adequate levels of protection are in place to protect the integrity and security of any information being processed and in compliance with applicable privacy laws.
If we transfer your personal data to service providers outside the European Economic Area then we will always use a lawful method to do so. In the case of transfers to the USA this may be either the “Privacy Shield” Programme or an agreement in a form approved by the European Commission. In the case of transfers to other countries outside the European Economic Area then this will be an agreement in a form approved by the European Commission.
You may ask for details on transfers outside of the European Economic Area by email.
If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences or send an email to email@example.com
Alternatively you can call on: +44 (0) 1254 397631
We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.
If you have any questions in relation to our retention periods please contact us.
You have the right to ask us at any time:-
Where we have reached a decision that affects you by processing your personal data automatically then you have the right to speak to someone to discuss that decision.
We do not use your personal data for the purpose of profiling.
Where we process your personal data on the basis that you have given us your consent to do so then you may contact us at any time to withdraw your consent
If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address given below.
Or by email to: firstname.lastname@example.org
Our websites may contain links to other websites. This privacy notice only applies to this website and so when you link to other websites you should read their own privacy policies.
We may from time to time record telephone calls you have with our staff for training purposes and to improve the quality of our service.
We keep our privacy notice under regular review and we will place any updates on our webpage.
You can also contact us directly if you have any questions about our privacy notice or information we hold about you.
Please write to us at the address given below.
Or by email to: email@example.com
Or call on: +44 (0) 1254 397631
If you are dissatisfied with our handling of any complaint you also have the right to raise concerns with The UK Information Commissioner: https://ico.org.uk